These Terms and Conditions ("Agreement") govern your use of the website and services provided by N3 Apartment, located in Italy. By accessing or using our website, booking our accommodation, or communicating with us through any digital means, you agree to be legally bound by this Agreement. If you do not accept these terms, you must refrain from using our services.

1.1 Eligibility and Use

• Users must be at least 18 years old or have legal capacity to enter into a binding agreement under applicable law.
• You agree to provide accurate and current information when making a booking or inquiry.
• You agree not to use this website for any unlawful or unauthorized purpose.

1.2 Booking and Payment Terms

• All reservations are subject to availability and confirmation.
• A reservation is not confirmed until full is received.
• Applicable taxes and fees are clearly stated during the booking process.
• Cancellation and refund conditions are defined in the individual booking confirmation and may vary depending on the period or third-party platforms used.

1.3 Guest Conduct and Responsibilities

• Guests must adhere to all house rules, including check-in/check-out times, occupancy limits, and noise regulations.
• Any damage to the property, intentional or due to negligence, will be the guest’s financial responsibility.
• Illegal activities or behavior disturbing public peace may lead to immediate termination of the rental without refund.

1.4 Limitation of Liability

• N3 Apartment shall not be held liable for any loss, damage, injury, delay, or inconvenience caused during your stay, except where legally unavoidable.
• Force majeure events (e.g., natural disasters, strikes, epidemics) may result in cancellation without liability.

1.5 Intellectual Property

All content on our website — including logos, images, text, design elements, and layout — is the exclusive property of N3 Apartment or its licensors. Use, reproduction, or distribution without express consent is strictly prohibited.

1.6 Jurisdiction and Governing Law

This Agreement shall be governed by the laws of the Italian Republic and interpreted in accordance with EU regulations.

Any disputes arising from the use of our services shall be submitted to the exclusive jurisdiction of the courts of Rome, Italy.

N3 Apartment is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner in accordance with applicable EU (GDPR) and US (CCPA) data protection laws.

2.1 Categories of Data Collected

We may collect and process the following categories of personal information:

• Identity data (e.g., name, date of birth, passport/ID copy for check-in purposes).
• Contact information (e.g., email address, phone number).
• Booking and payment details.
• Browsing data (e.g., IP address, geolocation, browser type, referring URLs).
• Preferences and feedback from your stay.

2.2 Purposes and Legal Bases for Processing

We process personal data for the following purposes:

• Contractual necessity: to process bookings, payments, and manage communication regarding your stay.
• Legal obligation: for registration with local authorities and tax compliance.
• Consent: for marketing communications.
• Legitimate interest: to improve our services, secure our site, and prevent fraud.

2.3 Data Sharing and International Transfers

Data is only shared with third-party service providers (e.g., payment gateways, booking platforms, housekeeping teams) as necessary for service provision. Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards in accordance with Art. 46 GDPR.

2.4 Retention of Data

We retain your data only for as long as necessary:

• Booking and tax records: retained for 10 years (per Italian law).
• Marketing data: retained until withdrawal of consent.
• Browsing data: typically anonymized and stored for 12–24 months.

2.5 Your Rights

You have the right to:

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent at any time.
• File a complaint with the Garante per la Protezione dei Dati Personali (Italy).

This Cookie Policy explains how N3 Apartment uses cookies and similar technologies on its website, in accordance with the ePrivacy Directive and GDPR in Europe, and relevant state laws in the U.S. such as the California Consumer Privacy Act (CCPA).

3.1 What Are Cookies?

Cookies are small text files placed on your device that store information about your visit and allow the website to function correctly, remember preferences, and collect analytics data.

3.2 Types of Cookies We Use

• Strictly Necessary: essential for site functionality (e.g., session management).
• Performance/Analytics: collect anonymous usage statistics (e.g., Google Analytics).
• Functionality: remember your preferences (e.g., language, currency).
• Marketing: deliver personalized ads via third-party platforms.

3.3 Third-Party Cookies

We may allow third parties (e.g., Google, Meta, Booking.com) to place cookies to:

• Track traffic and usage statistics.
• Serve tailored advertising.
• Integrate social media functionalities.

These third parties may combine your data with information they have collected elsewhere.

3.4 Your Choices

You can manage cookie preferences via your browser settings, though this may impact the functionality of the site.

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